Refund policy

Refund Policy

Refunds are applicable only in cases where the product received is damaged, defective, or incorrect.

Customers must report the issue within 48 hours of delivery along with proper proof. Refunds will be initiated after the returned product is received and inspected.

Refunds are processed to the original payment method within 5–7 business days.

Shipping charges are non-refundable.

Return Policy

Returns are accepted only for damaged, defective, or incorrect products.

Customers must raise a return request within 48 hours of receiving the product. Returned items must be unused and in original packaging.

LooMart reserves the right to reject returns that do not meet the policy conditions.